BSHS
395 Final Exam Answers
BSHS 395 Final Exam Answers
BSHS 395 / Week 5 / Final Textbook
Examination
This examination is to test your
knowledge and what you have learned from The Helping Process: Assessment to
Termination. This is an individual assignment. Please do not work in
groups. Please work alone. Please do not share your answers or thoughts with others
in the class.
There are 30 short-answer questions,
and each question is worth 5 points. Please answer in complete statements;
using complete sentences, and paragraphs for each. Please identify the page
numbers of which your answers were found.
- Identify and describe the three parts of the assessment
phase. Page # 3-7 Chapter 1
- Why is documentation such an important piece of the
helping process? Page # 11, Chapter 1
- How is the strengths-based approach used in the
assessment phase? Provide an example. Page # 12, Chapter 1
- Why motivational interviewing is considered a valuable
interviewing strategy? Page #15, Chapter 1
- Compare structured and unstructured interviews. What
are the pros and cons of each? Page #25- 26 , Chapter 2
- What is the definition of confidentiality, and
how does it relate to the assessment phase? Page # 26, Chapter 2
- When evaluating a client’s application for services,
how does a case manager determine eligibility? Page # 28, Chapter 2
- Explain the concept of listening during the intake
interview. Why is it important for an intake interview to be effective?
Page # 67 Chapter 2,
- What are the five methods of responding? Provide a
brief example of each. Page # 82-83 chapter 4
10.Choose an interviewing pitfall.
Why can the pitfall hurt the interview? Page #85 Chapter 4,
11.How would you describe plan
development? Why it is important? Provide a brief example. Page # 111, Chapter
6
12.What challenges do new case
managers have when trying to establish information and referral systems? How
can they meet those challenges? Page # 118, Chapter 6
13.What are the advantages of a case
manager keeping a feedback log? Page # 118, Chapter 6
14.Describe the halo effect. How can
a case manager prevent this from occurring? Page # 121, Chapter
15.What are the differences between
an achievement test and an aptitude test? Page #123, Chapter 6
16.What is the importance of client
input during the planning process? Page # 144, Chapter 7
17.How can medical exams and medical
consultations help a case manager provide services to a client? Page # 153
Chapter 8,
18.What are the five axes of the DSM-IV-TR®?
Briefly describe each Page #157-159 Chapter,
- What are the advantages and limitations of a client’s
social history report? Chapter 8 pg 164,
- What are the five models of mental illness? Provide a
brief definition of each. Chapter 9, pg 186
- What is the importance of a referral when coordinating
services? Chapter 10, pg 197
- How would you define resource selection? Chapter
10, pg 195
- To work effectively with other professionals, what
skills does a case manager need? Chapter 10, pg197
- How would you define the roles of a broker and a
mobilizer during the referral process? Chapter 10 pg 199
- What is the importance of monitoring and reviewing
services? Chapter 10, pg 200
- How does a case manager evaluate client progress once
services have been set into motion? Chapter 10, pg 201
- How would you describe the four phases of behavior
change? (pp. 206–208) Chapter 11.
- According to the textbook, what are the three roles of
a helping professional? Chapter 11 pg 209-212.
- Why is feedback important when evaluating direct
services? Chapter 11, pg 214
- What are three strategies case managers can use to
determine whether a client is ready to terminate services? Chapter 11, pg
215
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